Increasing customer awareness, intensifying global competition and shortening product life cycles have forced today’s enterprise to bring their customer interactions under scrutiny. SonSoft helps you in creating strategic differentiation and operational superiority by configuring and implementing a CRM solution that is aligned with the elements of your competitive strategy.

At SonSoft, our CRM consultants bring you their experience across domains and packages. SonSoft has service offerings for you, whatever be the technology and process maturity of your customer interactions.

SonSoft’ CRM solutions help you to continually gather information about prospects and customers, leverage that information to develop customized campaigns, products and services, personalize service to customers, and support the marketing, sales, delivery and service processes with integrated services. The CRM Practice at SonSoft offers the complete range of value added services in the CRM space. The services we offer span all major CRM packages in the market.

• Siebel
• Oracle CRM
• PeopleSoft CRM
• mySAP